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How can we help?
Answers to the questions we hear most. Still stuck? We're an email away.
Is DoubtGo free to use?
Yes. The free plan includes 5 scan & solves, 3 generated study sets and 1 lecture recording each day, plus flashcards, quizzes and streaks. DoubtGo Plus removes the limits and ads, with a 7-day free trial.
What can Scout actually solve?
Math, physics, chemistry, biology, history and English — handwritten or printed. You’ll get a worked, step-by-step explanation, and you can ask follow-ups until it clicks.
How do lecture recordings become notes?
Record in class and DoubtGo transcribes in the background, then organizes the content into structured revision notes, a flashcard deck and a quiz — all filed as one topic you can study later.
Can I upload my own PDFs and documents?
Absolutely. Drop in a textbook chapter, worksheet or slide deck and DoubtGo reads every page to build notes, flashcards and a practice quiz around it.
What languages does DoubtGo support?
25+ languages including English, Spanish, Hindi, French, German, Portuguese, Arabic, Japanese, Korean and more. Explanations and study sets adapt to the language you choose.
Can I cancel Plus anytime?
Yes. The trial is free for 7 days and you can cancel before it ends at no charge. Subscriptions renew automatically unless turned off at least 24 hours before the period ends.
How do I delete my account or data?
You can request account and data deletion from within the app, or email us at hello@doubtgo.online and we’ll take care of it.
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